Court booking software: organise padel and football-pitch rentals in Libya

Model the court, not the number of players

A group of players renting a pitch usually makes one reservation for the pitch. That is different from selling individual places in a coached class. Setting the wrong booking type can make capacity look larger than the facility really is.

Create separate resources for separate courts. If two differently named services use the same physical court, link them to that shared resource. A change of service name must not create another court in your calendar.

Make duration and price visible together

Rental setup supports minimum and maximum duration, an increment and a pricing mode. Configure the choices you actually offer. For example, a minimum of 60 minutes, a maximum of 120 and a 30-minute increment offers 60, 90 and 120 minutes.

Illustrative pricing only: at 80 LYD per hour, 60 minutes costs 80 LYD, 90 costs 120 LYD and 120 costs 160 LYD before applicable offers or extras. If you choose a flat-price mode instead, explain the package clearly and check the customer preview.

Treat maintenance and phone promises as real capacity

Block maintenance, closures and times when the facility cannot operate. Record phone reservations in the same schedule before confirming the time to the caller. Online availability only reflects the bookings and rules stored in the system.

At a busy reception desk, agree on who records a reservation and who checks it. Sending a screenshot of yesterday’s timetable around a chat group will not keep today’s calendar current.

1. Add each physical court as a resource.
2. Create the rental service and link its usable courts.
3. Set duration options, working hours and closures.
4. Verify two overlapping test choices cannot both reserve the same court.
5. Cancel test bookings and share the public link.

Help customers find and manage their reservation

Keep the business location and service names clear, especially when your facility has several courts. The customer chooses an available slot and receives booking confirmation by SMS. A management link helps the customer act on the reservation within the configured rules.

Make cancellation and arrival expectations clear before the booking. An SMS confirmation establishes the reservation workflow; it does not prove a payment or guarantee attendance. The present customer flow uses payment in person.

Calculate occupancy with a denominator you can defend

For your own review, compare booked court-hours with the court-hours you genuinely made available. Example only: one court open for eight hours with six booked hours has 75% scheduled occupancy. Do not count closed maintenance hours as available capacity.

This is a calculation you can make from the schedule, not a claim that the dashboard already provides a full occupancy report. The existing dashboard’s booking counts and saved booking value answer different questions. Use them together with an accurate timetable and a separate payment record.